Switzerland: Migros will soon print receipts only on demand

Migros now also offers what the co-op has been doing for two years: receipts are printed only at the express request of the customer. The nationwide conversion is scheduled to be completed by the end of November.

In Migros, printed receipts automatically disappear. Instead, the receipt should only be printed at the express request of the customer. The change will take place at manned checkout points and at self-checkout.

In many cases, receipts end up directly in the trash or pile up at self-checkout. This must now be addressed, Migros stressed at Blue News’ request. Customers in some branches can dispense with a receipt. The nationwide conversion is scheduled to be completed by the end of November.

Migros is two years behind Coop

“With on-demand receipt, more than 100 tons of paper can be saved every year,” says a Migros spokesperson. However, checkout areas will not become completely leafless in the foreseeable future. “If some customers want a printout of their receipt, they should get one.”

Warranty certificates or aggregate coupons will also remain available in printed versions.

Competitor Coop has avoided automatically printed receipts for about two years. The delay in introduction at Migros has technical reasons: “Previously the transformation was not possible for us in terms of IT,” said the spokesman.

Since the beginning of the year, Migros has also switched to using more environmentally friendly gray and blue paper at checkout points. And anyone who links their Aggregate account to the Migros app already has the option to combine receipts or Aggregate receipts and coupons digitally – completely paperless.