UBS struggles with its new QR code

UBS under control. This is the opinion of the financial position. But now the country’s most important bank is showing weaknesses when switching to QR code payments.

This happened over the weekend. Since then, no more can be paid without the black square.

The lines at UBS have been falling apart since Monday. Countless customers have questions because their transfers are not working properly.

The affected person reported a double health insurance burden. The monthly amount of 400 francs appears twice in the electronic banking services of UBS.

Standing orders seem to be a problem. Payers had to register this with a QR code if a PC account and not an IBAN was previously registered for the transfers.

On Reddit, an online blog, a UBS client says that the old standing command was executed even though it was deleted. “Therefore, my account was loaded twice,” the comment writer noted.

At UBS, the press office did not respond to inquiries made late Monday and yesterday. Usually you will be contacted immediately.

The second major bank, CS, is not aware of any difficulties with QR conversion.

It is one of the biggest technical changes in recent years. The benefit is not clear to the customer.