By the end of 2022, the big bank will reduce the number of its branches. In addition to Seebach, four communities were affected. At the same time, the bank is experimenting with new offers.
ZKB is closing five branches and redesigning the existing ones, such as the one at Untertor in the old town of Winterthur.
Photo: Madeleine Chowder / Tamedia
Zurich’s main bank ZKB is scaling back its branches’ offerings. Within a year and a half, it will close five of its currently 57 branches, those in Urdorf, Rümlang, Seebach, Seuzach, and Winterthur-Seen. It is not currently clear when the individual sites will actually be closed. In any case, the bank wants to inform the concerned customers of this matter “expeditiously”.
Automated teller machines in the respective municipalities are not affected by the closure. At most, however, they will be placed in a different location from the previous rented branch, the bank writes in a letter. Employees must also continue to work elsewhere in the company. The bank will give you a job offer.
New pilot branch in Uniquartier, Zurich
Branch closings are part of the company reorganization, which takes into account changing customer needs. It now relies on a mix between “physical and digital contact points”. Personal advice should not be neglected, especially when making drastic decisions like retirement or when buying a home. In the past few years, the bank has already Eleven more branches closed in and around Zurich.
At the same time, ZKB is also opening new branches and testing new methods. So it has around mid-March in Statebach A bank with a coffee shop Opened. ZKB is planning to have another pilot branch in the university area in the coming years. In Winterthur at the Untertur site, the “Future Customers Hall” will begin in the spring of 2022.
The first version of the text incorrectly indicated 61 branches instead of 57, which ZKB is currently still operating on.
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