UBS’s Topcard does exchange defective Coop credit cards, some of which do not work properly at checkout at time of delivery. A UBS spokesperson said Wednesday, at the request of the AWP News Agency, in a similar article that Mastercard’s Supercard credit card was affected. CH Media Newspapers.
The drawback was that the cards could not be used in Coop supermarkets and sometimes at Coop Partners. However, payments were affected by entering the PIN only at the payment terminal. A UBS spokesperson said that contactless payments and payments using the payment app would have worked without any issues. The error was quickly identified and the affected cards were promptly replaced.
Customers who have recently obtained a new card are affected due to the approaching expiration date. “We are not providing any information on the number of customers affected,” the spokesman said. (AWP)
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