Officially, the cause of the high hotspot temperatures of some Radeon RX 7900 XT (X) graphics cards is still being researched. In the past few days, some sources have Steam room as a trigger A batch of graphics cards is suspected to be defective. On the other hand, a more recent report speaks of a much greater extent: accordingly, several batches are said to have been affected. In addition, there is now a statement from AMD.
RX 7900 XTX under focus
According to a report by Igor’s Lab, there are two distinct problems with the new Radeon graphics cards. The Radeon RX 7900 XT can sometimes suffer from manufacturing issues, while the Radeon RX 7900 XTX is said to have a manufacturing defect related to a vapor chamber. The latter is said to be more serious, so only XTX graphics cards need to be replaced.
The number of graphics cards affected by the issue is still unclear. According to unnamed sources from Igor’s lab, four to six batches were said to have been affected instead of just one batch. The number of affected models could be in the four digits at least, possibly even in the five digit range.
AMD itself has not yet confirmed such reports. In a statement posted to PCGH, the company only confirmed that not all MBA graphics cards are likely to be affected, and that the cause of the partially hot-spot temperatures is still being investigated at the moment. At the same time, affected customers are requested to contact AMD Support. According to Igor’s Lab, AMD will then offer to take back or replace the graphics card.
“We are working to determine the root cause of the unexpected performance limitations of the AMD Radeon RX 7900 XTX graphics cards. Based on our observations to date, we believe the issue is with a thermal solution used in the AMD reference design and with a limited number of cards sold. We are working on a resolution. This issue is for affected cards. Customers who experience this unexpected limitation should contact AMD Support (https://www.amd.com/en/support/contact-call).”
Affected customers can now get a new graphics card from AMD in single cases or receive a refund. This offer should only apply to affected Radeon RX 7900 XTX reference builds. Fortunately, such problems have not yet arisen with custom builds.
The extent of the hotspot problem remains unclear at this time. Apparently, in addition to graphics cards that are sold individually, expired graphics cards are also affected, which must be removed by the manufacturer for exchange. Additionally, if several batches are already affected, the problem can become very expensive for AMD.
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